Hyatt Place Charlotte Downtown

Very large, quiet room, 2 queen beds, sofa area & coffee machine provided. Daily housekeeping were thorough and efficient. Reception staff on the 10th floor were very welcoming and helpful. Breakfast is included, and definitely better than average for an equivalent hotel.

Breakfast bar was adequate - however it should have offered more fresh fruit. The location of the toaster and the bread items should be together - not separated. The selection of sweet pastries was disappointing! I had a chess burger for evening dinner and was disappointed.

Staff was excellent, location was ideal, rooftop had fab views of the city--great for sunset cocktails! Rooftop restaurant was great. Breakfast was so yummy!!

Everything! The staff were super friendly and helpful. The location was also perfect. Right downtown and close to everything. Not to mention the best rooftop in the city is located at this hotel. I can go upstairs, get great drinks and have dinner without leaving my hotel? Yes please. You can’t go we wrong staying here!

The room was clean, comfortable and felt like brand new. Staff was friendly especially the breakfast staff. The ladies worked hard and the food and coffee were great.